Activity feed event types
This article lists the events each Activity feed type records, grouped by feature area.
Clients
| Event type | What Activity feed displays |
| Account |
- Exporting the account list
- Importing accounts
- Enabling/disabling the Login toggle for contacts
- Sending an invitation link
- Accepting the portal invitation by a client
- Enabling/disabling the payment technology fee for a specific client
|
| Contact |
- Exporting the contact list
- Importing contacts
|
| Organizer |
- Creating an organizer by a team member, client, or via automation
- Viewing an organizer by a client
- Starting to fill out an organizer by a client
- Resending an organizer
- Submitting/unsubmitting an organizer
- Sealing/unsealing an organizer
- Updating the Reviewed status
- Exporting an organizer
|
| Tax return |
- Creating a tax return delivery
- Sending a tax return to a client
- Recalling a tax return
- Resending a tax return without changes
- Approving a tax return or requesting changes by a client
- Signing a tax return by a client, or marking it as signed by a team member
- Canceling, resending or voiding a signature request
- Passing or failing KBA by a client, and resetting failed KBA attempts
- Linking or unlinking an invoice
- Updating the tax summary
- Downloading a signed copy with its certificate
- Completing a tax return
- Deleting a tax return
|
Invoices and payments
| Event type | What Activity feed displays |
| Invoice |
- Sending an invoice either manually or via automation
- Creating a scheduled invoice
- Changing an invoice
- Changing the status of an invoice
- Applying credit to pay an invoice
- Deleting an invoice
- Resending an invoice by email or an automated reminder
- Downloading an invoice
- Printing an invoice
- Exporting an invoice
- Viewing an invoice by a client
|
| Payment |
- Creating a payment, either by a client or by a team member on a client’s behalf
- Creating a prepayment on a client’s behalf
- Changing the status of a payment (old → new status)
- Refunding a payment fully or partially
- Initiating a refund that takes time to settle, such as Affirm or Klarna refunds, and the refund failing
- Unlinking a payment from an invoice
- Deleting a payment
- Exporting the payment list
|
| Payment settings |
- Changing the payment provider
- Updating enabled payment methods
- Enabling/disabling prepayments
- Enabling/disabling the payment technology fee
- Enabling/disabling skipping microdeposit verification for clients
- Enabling/disabling American Express for payments and prepayments
|
| Payout report | Generating a payout reconciliation report |
| Proposal |
- Creating proposals, including drafts and the ones created automatically by proposal automation
- Editing proposals
- Resending proposals
- Viewing proposals
- Signing proposals
- Deleting proposals
- Sending proposal reminders
- Printing proposals
- Downloading proposals
|
| Recurring invoice |
- Sending a recurring invoice either manually or via automation (inside a proposal)
- Turning a draft into an actual recurring invoice
- Changing a recurring invoice
- Deactivating/activating a recurring invoice
- Changing the status of a recurring invoice
- Signing a recurring invoice either manually or by signing a proposal that includes it
- Deleting a recurring invoice
- Viewing a recurring invoice by a client
- Replacing the payment method linked to a recurring invoice
- Agreeing to and paying a recurring invoice on the client’s behalf
|
Time and services
| Event type | What Activity feed displays |
| Billing rate |
- Creating a billing rate , including the number of services and team members
- Editing a billing rate, including added or removed team members and services, and each changed rate (old → new value)
- Deleting a billing rate, including its name and the team members and services it applied to
- Removing a service from a billing rate automatically after the service is archived or deleted, including the removed rate value
|
| Cost rate | Setting or editing a team member’s cost rate , with the team member in the Item column (the amount isn’t shown) |
| Service |
- Creating a service , either manually or by copying it from the TaxDome library
- Importing services from QuickBooks, including the number of imported and ignored services
- Editing a service, including whether existing templates were updated and how many
- Archiving a service, including the templates and billing rates it was removed from
- Restoring a service
- Deleting a service, including the templates and billing rates it was removed from
- Creating a service category
|
| Time entry |
- Creating a time entry manually
- Starting a timer
- Finishing a time entry
- Editing a time entry, including each changed field (old → new value), whether the rate was overwritten automatically, and who unlocked protected fields
- Deleting a time entry
- Creating an invoice from time entries
- Unlinking a time entry from an invoice, either manually or automatically after the invoice is deleted
- Linking a time entry to a job or unlinking it
- Editing time entries in bulk, including the new values and the number of entries updated or failed
- Setting time entries as billable or non-billable in bulk
- Marking time entries as billed in bulk
- Exporting time entries, including the number of entries exported
|
Communication
| Event type | What Activity feed displays |
| Client chat thread | Setting or changing a client chat thread’s assignee from the thread view or Inbox+ notification |
| Email notification | System email notifications sent to clients, such as:
- Reminders
- Payment confirmation
- Signature requests
- Chat notifications
|
| Email thread | Setting or changing an email thread’s assignee from the thread view or Inbox+ notification |
| SMS thread | Setting or changing an SMS thread’s assignee from the thread view or Inbox+ notification |
Jobs and tasks
| Event type | What Activity feed displays |
| Job |
- Creating a job
- Updating a job
- Moving a job
- Changing a job’s status
- Exporting the job list
- Deleting a job
|
| Job recurrence | Exporting the job recurrence list |
| Task |
- Creating tasks, including the ones created automatically by task automation or recurring ones
- Editing tasks (changing the assignee, name, description, subtasks, priority, status, start date, due date, tags)
- Deleting tasks
- Exporting the task list
|
Note
Because job-event tracking was introduced in 2025, jobs that existed or were last modified before then may not show older activity. Only actions performed after job-event support was released are recorded in the feed.
Firm and team
| Event type | What Activity feed displays |
| Firm settings | Updating anything on the Settings > Firm settings page, with the settings section in the Item column |
| Integrations | Connecting and disconnecting all integrations available in TaxDome (Stripe, QuickBooks, Zapier, and more), as well as changing QuickBooks integration settings |
| Login | Team members’ and clients’ portal logins |
| Team management |
- Updating a team member’s role, for example, Employee → Admin
- Updating a team member’s access rights, for example, Manage invoices: Off → On
- Creating/deactivating a team member
- Editing a team member’s name or email address
- Resetting the password
|
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