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Activity feed event types

This article lists the events each Activity feed type records, grouped by feature area.

Clients

Event type What Activity feed displays
Account
  • Exporting the account list
  • Importing accounts
  • Enabling/disabling the Login toggle for contacts
  • Sending an invitation link
  • Accepting the portal invitation by a client
  • Enabling/disabling the payment technology fee for a specific client
Contact
  • Exporting the contact list
  • Importing contacts
Organizer
  • Creating an organizer by a team member, client, or via automation
  • Viewing an organizer by a client
  • Starting to fill out an organizer by a client
  • Resending an organizer
  • Submitting/unsubmitting an organizer
  • Sealing/unsealing an organizer
  • Updating the Reviewed status
  • Exporting an organizer
Tax return
  • Creating a tax return delivery
  • Sending a tax return to a client
  • Recalling a tax return
  • Resending a tax return without changes
  • Approving a tax return or requesting changes by a client
  • Signing a tax return by a client, or marking it as signed by a team member
  • Canceling, resending or voiding a signature request
  • Passing or failing KBA by a client, and resetting failed KBA attempts
  • Linking or unlinking an invoice
  • Updating the tax summary
  • Downloading a signed copy with its certificate
  • Completing a tax return
  • Deleting a tax return

Invoices and payments

Event type What Activity feed displays
Invoice
  • Sending an invoice either manually or via automation
  • Creating a scheduled invoice
  • Changing an invoice
  • Changing the status of an invoice
  • Applying credit to pay an invoice
  • Deleting an invoice
  • Resending an invoice by email or an automated reminder
  • Downloading an invoice
  • Printing an invoice
  • Exporting an invoice
  • Viewing an invoice by a client
Payment
  • Creating a payment, either by a client or by a team member on a client’s behalf
  • Creating a prepayment on a client’s behalf
  • Changing the status of a payment (old → new status)
  • Refunding a payment fully or partially
  • Initiating a refund that takes time to settle, such as Affirm or Klarna refunds, and the refund failing
  • Unlinking a payment from an invoice
  • Deleting a payment
  • Exporting the payment list
Payment settings
  • Changing the payment provider
  • Updating enabled payment methods
  • Enabling/disabling prepayments
  • Enabling/disabling the payment technology fee
  • Enabling/disabling skipping microdeposit verification for clients
  • Enabling/disabling American Express for payments and prepayments
Payout report Generating a payout reconciliation report
Proposal
  • Creating proposals, including drafts and the ones created automatically by proposal automation
  • Editing proposals
  • Resending proposals
  • Viewing proposals
  • Signing proposals
  • Deleting proposals
  • Sending proposal reminders
  • Printing proposals
  • Downloading proposals
Recurring invoice
  • Sending a recurring invoice either manually or via automation (inside a proposal)
  • Turning a draft into an actual recurring invoice
  • Changing a recurring invoice
  • Deactivating/activating a recurring invoice
  • Changing the status of a recurring invoice
  • Signing a recurring invoice either manually or by signing a proposal that includes it
  • Deleting a recurring invoice
  • Viewing a recurring invoice by a client
  • Replacing the payment method linked to a recurring invoice
  • Agreeing to and paying a recurring invoice on the client’s behalf

Time and services

Event type What Activity feed displays
Billing rate
  • Creating a billing rate , including the number of services and team members
  • Editing a billing rate, including added or removed team members and services, and each changed rate (old → new value)
  • Deleting a billing rate, including its name and the team members and services it applied to
  • Removing a service from a billing rate automatically after the service is archived or deleted, including the removed rate value
Cost rate Setting or editing a team member’s cost rate , with the team member in the Item column (the amount isn’t shown)
Service
  • Creating a service , either manually or by copying it from the TaxDome library
  • Importing services from QuickBooks, including the number of imported and ignored services
  • Editing a service, including whether existing templates were updated and how many
  • Archiving a service, including the templates and billing rates it was removed from
  • Restoring a service
  • Deleting a service, including the templates and billing rates it was removed from
  • Creating a service category
Time entry
  • Creating a time entry manually
  • Starting a timer
  • Finishing a time entry
  • Editing a time entry, including each changed field (old → new value), whether the rate was overwritten automatically, and who unlocked protected fields
  • Deleting a time entry
  • Creating an invoice from time entries
  • Unlinking a time entry from an invoice, either manually or automatically after the invoice is deleted
  • Linking a time entry to a job or unlinking it
  • Editing time entries in bulk, including the new values and the number of entries updated or failed
  • Setting time entries as billable or non-billable in bulk
  • Marking time entries as billed in bulk
  • Exporting time entries, including the number of entries exported

Communication

Event type What Activity feed displays
Client chat thread Setting or changing a client chat thread’s assignee from the thread view or Inbox+ notification
Email notification

System email notifications sent to clients, such as:

  • Reminders
  • Payment confirmation
  • Signature requests
  • Chat notifications
Email thread Setting or changing an email thread’s assignee from the thread view or Inbox+ notification
SMS thread Setting or changing an SMS thread’s assignee from the thread view or Inbox+ notification

Jobs and tasks

Event type What Activity feed displays
Job
  • Creating a job
  • Updating a job
  • Moving a job
  • Changing a job’s status
  • Exporting the job list
  • Deleting a job
Job recurrence Exporting the job recurrence list
Task
  • Creating tasks, including the ones created automatically by task automation or recurring ones
  • Editing tasks (changing the assignee, name, description, subtasks, priority, status, start date, due date, tags)
  • Deleting tasks
  • Exporting the task list
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Note

Because job-event tracking was introduced in 2025, jobs that existed or were last modified before then may not show older activity. Only actions performed after job-event support was released are recorded in the feed.

Firm and team

Event type What Activity feed displays
Firm settings Updating anything on the Settings > Firm settings page, with the settings section in the Item column
Integrations Connecting and disconnecting all integrations available in TaxDome (Stripe, QuickBooks, Zapier, and more), as well as changing QuickBooks integration settings
Login Team members’ and clients’ portal logins
Team management
  • Updating a team member’s role, for example, Employee → Admin
  • Updating a team member’s access rights, for example, Manage invoices: Off → On
  • Creating/deactivating a team member
  • Editing a team member’s name or email address
  • Resetting the password

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