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Actions with documents

TaxDome’s document viewer lets you preview, print, download, duplicate, and edit document details without leaving the platform. If you need to search, filter, or sort your document list first, start there instead.

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Tip

On mobile, use the browser version or the Windows app if you need to edit document content or upload documents in bulk.

Preview documents

TaxDome lets you preview PDFs, Office Word/Excel files (DOC, DOCX, XLS, XLSX) and the popular image files (JPG, JPEG, PNG, GIF). Click the document’s name to open the document viewer. For a description of all available options, see Document viewer options below. Other file types, such as CSV and PPT/PPTX, aren’t previewable in the viewer—download them to open in an external application.

Open a document from the Accounts screen: tap the client, open the Documents tab, then tap the file.

Tap the three dots at the top right to edit, duplicate, print, download, or delete it—or long-tap the file in the documents list to open the same menu without opening the document first.

Print documents

You can access the print option right from the document viewer. To print PDFs and images (JPG, JPEG, PNG, GIF, BMP, WEBP, etc.), open the document and click the print button at the top right of the viewer.

Go to the client’s Accounts screen, tap the client, then open the Documents tab to find your documents. Tap a document to open it, tap the three dots at the top right, then select Print—or long-tap the document in the documents list and select Print. Your device must be paired with a printer.

Download documents

To download documents or folders, either individually or in bulk:

  • Download single document: Open the document and click the download button at the top right of the viewer.

  • Download documents and folders in bulk: Select the documents or folders you want to download in the list, then click Download in the menu bar.

Go to the client’s Accounts screen, tap the client, then open the Documents tab to find your documents. Tap a document to open it, tap the three dots at the top right, then select Download—or long-tap the document in the documents list and select Download—to save it to your device.

Duplicate documents

You may want to create a document copy to make edits while preserving the original document or to transfer the copy to another client account. To create a document copy, click the three dots to the right of the document and select Duplicate. The document copy will be saved with a suffix (e.g., f1040 (2)).

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Note

Only individual files can be duplicated, not folders.

Go to the client’s Accounts screen, tap the client, then open the Documents tab to find your documents. Tap a document to open it, tap the three dots at the top right, then select Duplicate—or long-tap the document in the documents list and select Duplicate.

Link documents to jobs

This content now lives in the article on linking documents to jobs .

Change document details

Document properties can be changed by a firm owner, admin or any team member with access rights to manage documents .

To edit a document’s name, description or tags, open the document and click the i icon button at the top left of the viewer.

You can also access document properties from the document list by clicking the three dots to the right of the document and selecting Edit info.

Documents with Client can view permission level can also be locked to an unpaid invoice .

Note that in the Tags dropdown, tags used by AI are marked with an icon.

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Tip

Create a tag such as Reviewed and apply it to a document once your team has checked it, then filter the document list by that tag to see what’s still outstanding.

Go to the client’s Accounts screen, tap the client, then open the Documents tab to find your documents. Tap a document to open it, tap the three dots at the top right, then select Edit file—or long-tap the document in the documents list and select Edit file—to change its name or description.

Rotate images

When previewing an image file (JPG, JPEG, PNG, GIF, etc.), you can rotate it directly in the document viewer. To do so, open the image, click the three dots menu at the top right, select Show more info, then click Rotate.

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Note

The rotation applies to the current viewing session only and is not saved to the file. To permanently change the orientation, rotate the image outside of TaxDome and re-upload it.

View the document’s history

The audit trail lists every event on a document, newest first. It records when someone:

  • Uploaded, renamed, viewed, downloaded, deleted or restored a document
  • Signed a document, including with KBA/QES/AdES (if a team member added the My signature field, their name shows up as the signer)
  • Declined to sign a document or failed KBA
  • Reset KBA
  • Sent, resent, voided or canceled a signature request
  • Sealed or unsealed a document
  • Approved or disapproved a document, or resent a document approval
  • Moved a document to another top-level folder or client account
  • Modified a PDF document (you can review the changes made to a PDF )
  • Transferred a document to DATEV

The same events are tracked for tax return delivery documents.

To open it, click the three dots to the far right of the document’s name, then click Audit Trail.

You can also open Audit Trail from the three dots in the document viewer.

For each event, the Audit Trail page shows:

  • Account name: The account user’s first and last name, or their business name.
  • User: The name and email address of the person who opened the document. If a client without portal access signed it, this shows they opened it via a secure link.
  • Event: What happened. Sometimes includes the document’s updated size or name.
  • Server time: When the event occurred, in UTC.
  • Client time: When the event occurred in the user’s local time, with the difference from UTC.
  • IP address: The user’s IP address, city and country.
  • Browser, OS: The user’s browser and operating system.

Reference: Document viewer options

Option Description
Back Returns to the document folder.
Document details Displays the file name, upload date and description.
Edit document details Update file name, description, tags or lock the document to an invoice .
Tags Shows tags applied to the document (if any).
Request rejection View reasons and the date or time for document disapproval or a voided signature.
Request signature Send an e-signature request . Available only with Client can view image permission level.
Request / resend approval Send or resend an approval request . Available only with Client can view image permission level.
Move Move the document between client folders or client accounts.
Seal Keeps the document in its location but prevents the client from deleting, editing or moving it to another folder.
Download Download a copy of the document to your device.
Print Print the document.
Three dots menu Access additional document actions, such as sending the document link , duplicating, linking jobs , viewing the audit trail or deleting.
Full screen view Open the document in full-screen mode. Click the icon again or press the Esc key to exit. Document viewer remembers your choice for all further documents you open.

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